Privacy Policy

Ricavvo, LLC ("Ricavvo," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained through our website, https://ricavvo.com (the "Website"), hosted in the United States. This policy does not apply to our LeverEdge application, which is governed by a separate Privacy Policy.

For inquiries or to exercise your privacy rights, contact us at privacy@ricavvo.com.

1. Scope

This Privacy Policy applies to information collected through the Website, including forms and related interactions. It does not cover third-party websites, services linked from the Website, or the LeverEdge application.

2. Information We Collect

We collect minimal information to provide our services:

2.1. Information You Provide

• Contact Information: Name, email address, company name, and other details submitted via the "Request Revenue Insights" form, /contact page, or other Website forms.
• Communications: Information provided in inquiries, feedback, or other direct communications.

2.2. Automatically Collected Information

• Usage Data: Limited analytics data, such as page visits or click patterns, collected by our hosting provider, Kinsta, to maintain and enhance Website functionality.
• Technical Data: IP address, browser type, device information, and operating system to ensure security and performance.

2.3. Cookies

The Website does not use cookies or similar technologies. If we implement cookies in the future, we will update this policy and provide appropriate notice and consent options.

3. How We Use Your Information

We use your information to:

• Respond to inquiries, provide revenue insights, or deliver requested services.
• Enhance the Website's functionality, performance, and user experience.
• Communicate updates, promotions, or service information (with your consent where required).
• Comply with legal obligations and protect Ricavvo's rights and interests.

4. How We Share Your Information

We do not sell or trade your information. We may share it as follows:

• Service Providers: With Kinsta (hosting) and Contact Form 7 (form processing) to support Website operations. These providers are bound by Master Services Agreements to protect your information and comply with applicable privacy laws.
• Legal Obligations: To comply with legal requirements (e.g., court orders) or to protect Ricavvo's rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity under comparable privacy protections.

5. Data Security

Your information is stored on secure servers managed by Kinsta in the United States. We implement industry-standard security measures, including encryption in transit, access controls, and regular monitoring, to protect your data. While we strive to ensure security, no system is entirely risk-free. In the event of a data breach, we will notify you as required by law.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon your request, we will delete your data, subject to legal retention obligations.

7. Your Rights

You have the following rights regarding your information:

• Access: Request details about the information we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion: Request deletion of your information, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications by contacting us or using email links.

To exercise these rights, email privacy@ricavvo.com. We will respond within applicable legal timeframes (e.g., 30 days for GDPR, 45 days for CCPA).

California Residents (CCPA): You have the right to know what information we collect, request deletion, and opt out of data sales (we do not sell your information). You will not face discrimination for exercising these rights.

EU/UK Residents (GDPR): You have additional rights to restrict processing, object to certain uses, and lodge complaints with a supervisory authority.

8. International Data Transfers

The Website is hosted in the United States. If you access the Website from outside the U.S., your information may be transferred to and processed in the U.S. We implement safeguards, such as Standard Contractual Clauses, to comply with applicable data protection laws for international transfers, particularly for EU/UK users.

9. Third-Party Links

The Website may link to third-party sites or services, which have their own privacy policies. We are not responsible for their practices. Please review their policies before sharing information.

10. Children's Privacy

The Website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we discover such information, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email or a Website notice at least 15 days before taking effect. The updated policy will be posted at https://ricavvo.com/privacy-policy.

12. Contact Us

For questions, rights requests, or concerns, contact us at: